Complete restoration services for every property emergency in Eastern Ontario
From the first 60 minutes of a water loss through structural drying and hazardous-material abatement, our IICRC WRT/FSRT, subrogation certified, PMII CMR team manages the entire mitigation scope under one roof — Kingston, Napanee, Brockville, Gananoque, Picton, Smiths Falls, Prescott, Perth, Carleton Place, and surrounding communities.
Property damage rarely fits into a single trade. A burst pipe becomes an extraction, drying, and contents project. A kitchen fire becomes a soot, odour, electrical-safety, and hazardous-material project. A long-standing roof leak becomes a mould remediation and air-quality project. The reason adjusters and property owners across Eastern Ontario work with us is simple — 24/7 Remedial Services owns the whole mitigation scope, from the first emergency call to the final verification, with one project lead and one accountable team. We do not rebuild — no reconstruction or general contracting.
Every service below is delivered by credentialed technicians using calibrated moisture meters, thermo-hygrometers, LGR dehumidifiers, HEPA negative-air machines, hydroxyl generators, with detailed itemized scopes your adjuster can review (Xactimate-format breakdown on request). With IICRC WRT, IICRC FSRT, subrogation certification, PMII CMR credentials, NAMRI membership, and more than 20 years of hands-on field and construction experience in Eastern Ontario, our protocols are calibrated to local realities — freeze-thaw cycles, aging plumbing in century homes, lake-effect humidity, and the slower carrier response times rural properties often face.
Four 24/7 specialties, one accountable team
24/7 Emergency Water Damage Restoration
Burst pipes, sewer backups, dishwasher and washing-machine failures, ice-dam intrusion, hot water tank ruptures, and basement flooding — extracted within the hour, dried to IICRC S500-aligned benchmarks, and documented for your insurer.
- Truck-mounted & portable extraction
- Category 1, 2 & 3 (sewage) protocols
- LGR drying with daily psychrometric logs
Fire & Smoke Damage Restoration
Soot and ash removal, controlled demolition, content cleaning, and molecular odour neutralization after kitchen fires, electrical fires, chimney fires, and major structure losses across Eastern Ontario. We do not rebuild — no reconstruction or general contracting.
- Dry & wet soot removal
- Hydroxyl, ozone & thermal-fog deodorization
- Contents pack-out, cleaning & storage
Mould Remediation & Removal
Hidden mould in basements, bathrooms, attics, and crawlspaces is investigated, contained under negative air, removed under HEPA filtration, and verified with post-remediation testing — protecting both your property and indoor air quality.
- Negative-air containment
- HEPA filtration & antimicrobial treatment
- Post-remediation verification (PRV)
Emergency Board-Up & Roof Tarping
Rapid stabilization after fire, storm, vehicle impact, vandalism, or break-in. Secure your property from weather, theft, and further loss while the insurance claim is opened — 24/7, every day of the year.
- Window & door board-up
- Heat-welded roof tarping
- Site security & temporary fencing
Ontario Wildfire Smoke, Soot & Fire Remediation
24/7/365 IICRC FSRT-certified response to wildfire smoke intrusion, soot deposition, ash fallout, and structural fire damage across Ottawa (our primary service region), the National Capital Region, and all of Eastern Ontario.
- HEPA extraction & dry-chemical soot removal
- Attic insulation + full HVAC decontamination
- Thermal fogging, hydroxyl & shellac encapsulation
Specialized capabilities included in every project
Most losses cross several trades. These services run alongside our core emergency response — handled in-house, scheduled tightly, and documented inside the same insurance file.
Structural Drying & Dehumidification
Psychrometric monitoring with commercial-grade air movers, LGR and desiccant dehumidifiers, in-place hardwood drying systems, and wall-cavity drying mats.
Contents Cleaning, Pack-Out & Storage
Itemized inventory, ultrasonic and ozone cleaning for soft goods and electronics, document recovery, and climate-controlled storage until your property is restored.
Odour Removal & Deodorization
Hydroxyl generators, ozone treatment, thermal fogging, and sealing protocols for persistent smoke, sewage, biological, and protein-fire odours.
Carpet & Upholstery Cleaning
Hot-water extraction, spot stain treatment, and odour neutralization — included as part of restoration scope or available standalone for commercial properties.
Asbestos Abatement — Type 1 & 2
Ontario Regulation 278/05 compliant Type 1 and Type 2 asbestos abatement for renovations, water and fire loss repairs, and property transactions across Ottawa and Eastern Ontario. Lab sampling coordination, controlled removal, HEPA cleanup, and licensed disposal.
Learn moreInsurance Claims Documentation
Insurance-standard itemized line scopes, daily moisture logs, chain-of-custody for contents, subrogation-support documentation, and photographic inventory delivered directly to your adjuster on every loss.
Mitigation-to-Handoff Documentation
Detailed scope, moisture logs, and photo documentation coordinated under one accountable team, so your chosen contractor can pick up reconstruction without gaps. We do not rebuild — no reconstruction or general contracting.
IICRC, PMII, NAMRI credentialed, locally dispatched, insurance preferred
Our work is supported by IICRC WRT certification for water damage restoration, IICRC FSRT certification for fire and smoke restoration, PMII CMR certification for mould remediation, NAMRI membership, and subrogation certification for insurance claim documentation. Water losses follow IICRC S500-aligned practices. Mould remediation follows PMII CMR protocols. Fire and smoke restoration follows IICRC FSRT practices. Our subrogation documentation is built to satisfy carrier requirements the first time, so claims close cleanly and your reconstruction contractor can start without delay.
Crews are dispatched from Kingston with response coverage across Toronto, Scarborough, North York, Etobicoke, Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Pickering, Ajax, Oshawa, Ottawa, Kanata, Nepean, Barrhaven, Orleans, Gloucester, Stittsville, Manotick, Carleton Place, Smiths Falls, Perth, Prescott, Brockville, Cornwall, Kingston, Napanee, Greater Napanee, Gananoque, Odessa, Bath, Amherstview, Wolfe Island, Picton, Belleville, Trenton, Quinte West, Deseronto, Bancroft, Arnprior, Renfrew, Casselman, Rockland, Hawkesbury, and surrounding townships. Whether the loss is a single-family burst pipe in the Williamsville neighbourhood, a soot-damaged restaurant in downtown Brockville, a flooded daycare in Napanee, or a wind-damaged roof in rural Frontenac County, the protocol is the same — fast, calm, documented, and accountable.
Every service available across every community we cover
Water, fire, mould, board-up, and odour control are dispatched 24/7 from Kingston across Eastern Ontario. See the local response window, building-stock notes, and city-specific FAQs for each community:
Ottawa basement restoration — dedicated landing page
Ottawa is home to 95%+ of our active client base. Our dedicated Ottawa basement restoration page covers sub-90-minute NCR dispatch, IICRC S500/S520 protocols, and VOC and odor encapsulation — with sections for the Glebe, Sandy Hill, Kanata, Nepean, Barrhaven, Orleans, and every other Ottawa neighbourhood.
Kingston-focused restoration landing pages
Deep, Kingston-specific guides for the four service searches Kingston property owners run most often — written for both Kingston homeowners and AI search engines surfacing local emergency-service answers.
IICRC WRT · 24/7 extraction, drying & insurance documentation
PMII CMR · containment, HEPA, antimicrobial, PRV testing
IICRC FSRT · soot removal, deodorization, structural drying
IICRC WRT · spring melt, sewer backup, basement flood
Frequently asked questions
Do you handle the entire job — from extraction through reconstruction?
We handle emergency mitigation, structural drying, and hazardous-material abatement with one accountable team from the first 60 minutes of the loss. We do not rebuild — no reconstruction or general contracting — but our itemized documentation lets your reconstruction contractor start immediately with no gaps.
Which insurance carriers do you work with?
We prepare adjuster-ready itemized documentation (Xactimate-format breakdown available on request) for all major Canadian carriers — Intact, Aviva, Co-operators, Wawanesa, Desjardins, TD Insurance, Economical, RSA, and many others. Every loss is itemized on a detailed scope (Xactimate-format breakdown on request), documented with daily psychrometric logs, and supported with timestamped photographs — the format adjusters expect.
Can you respond to commercial and multi-unit losses?
Yes. We regularly mitigate restaurants, retail spaces, professional offices, condominium common areas, and multi-residential properties across Eastern Ontario. We can deploy multiple crews in parallel when a large loss requires it.
Is a free assessment really free?
Yes. Initial damage assessments and scope quotes are always free for insurance claims and property owner inquiries. There is no obligation, and our findings are documented in the same format an adjuster would expect to review.
Submit an inquiry and we'll deploy the closest crew
Contact us — Available 24/7/365. Crews are actively dispatched across Ottawa, the National Capital Region, and Eastern Ontario.