Fire remediation and smoke remediation in Kingston — also called fire and smoke damage restoration — is what we do. Once a fire is extinguished, a second wave of damage begins. Acidic smoke residues continue to etch metal, plastic, glass, and finished surfaces. Soot infiltrates HVAC systems and cross-contaminates rooms far from the source. Water and chemical residues from suppression efforts soak into drywall, insulation, and sub-floors. Without immediate stabilization, the cost and complexity of restoration multiply rapidly.
Our IICRC-certified fire and smoke remediation teams respond 24/7 across Kingston, Napanee, Brockville, Gananoque, Picton, Smiths Falls, Prescott, Perth, and Carleton Place. With over 20 years of field and construction experience and full IICRC FSRT certification, we secure the structure, isolate damaged zones, neutralize residues with chemistry matched to the residue type, and deliver insurance-ready documentation from the first hour to the final invoice.
From small kitchen flare-ups to full structure fires and commercial losses, we run every project under IICRC S700 — the industry standard for professional fire and smoke restoration and remediation.
Our IICRC-aligned protocol
- 1
Site stabilization & board-up
Emergency board-up of windows and doors, roof tarping over fire-suppression openings, water removal, and electrical safety check before any cleaning begins.
- 2
Damage assessment & inventory
Room-by-room residue evaluation, salvageable contents inventory, written Xactimate scope, and clear communication with you and your adjuster.
- 3
Soot & residue removal
Dry sponging, HEPA vacuuming, and chemistry-matched wet cleaning. Wet (protein) smoke, dry smoke, fuel oil soot, and synthetic residues each require different solvents and dwell times — we never use a single approach for every surface.
- 4
Odour neutralization
Hydroxyl generators, thermal fogging, and (where appropriate) ozone treatment to molecularly neutralize smoke odour at the source — not mask it.
- 5
HVAC & contents cleaning
Ductwork cleaning, filter replacement, and pack-out cleaning of textiles, electronics, documents, and personal contents in our controlled facility.
- 6
Reconstruction
Drywall, insulation, flooring, paint, and finish carpentry to return the property to pre-loss condition — coordinated under one accountable team.
What's included
- ✓ Structure fires & full property losses
- ✓ Kitchen & cooking fires
- ✓ Puffback (furnace soot) cleanups
- ✓ Electrical fires
- ✓ Wildfire & exterior smoke intrusion
- ✓ Salvageable contents pack-out & cleaning
- ✓ Document & photograph restoration
- ✓ Molecular odour removal & deodorization
- ✓ HVAC system cleaning
- ✓ Emergency board-up & tarping
- ✓ Reconstruction & finish carpentry
- ✓ Xactimate scopes & direct insurance billing
What to do in the first 60 minutes after a fire
Once the fire department clears the scene, do not re-enter for cleaning, do not touch soot-covered surfaces with bare hands, and do not run the HVAC system — running the furnace or AC distributes acidic soot through every room in the property. Photograph the damage from a safe distance for your insurance claim, and call our 24/7 dispatch at (855) 3247-FLOOD.
We will mobilize a board-up and stabilization crew immediately, coordinate with your insurance carrier, and begin the soot and smoke residue cleaning under IICRC S700 protocols. Acting in the first 24 hours often determines whether finishes, cabinetry, and contents can be saved or must be replaced.
Fire damage restoration city by city
Fire damage Kingston: our home market. From kitchen fires in University District student rentals to full structural losses in the suburbs, we dispatch inside 60 minutes for board-up and within hours for full FSRT soot cleaning. We work routinely with Kingston Fire & Rescue's incident reports as part of the insurance file.
Fire damage Brockville: heritage 19th-century brick and stone downtown buildings, restaurants along King Street, and surrounding Leeds & Grenville rural properties are all part of our regular work. Coverage extends to Lyn, Mallorytown, Athens, and Lansdowne.
Fire damage Napanee: rural wood-stove and chimney fires across Lennox & Addington, downtown apartment fires above storefronts, and farm outbuilding losses are routine restoration scenarios. On-site response from Kingston dispatch inside roughly 90 minutes.
Fire damage Picton & Prince Edward County: vineyard outbuildings, heritage commercial properties in downtown Picton, Wellington, and Bloomfield, and short-term rental fires across the County all fall inside our coverage.
Fire damage Perth, Smiths Falls & Carleton Place: rural farmhouse fires, wood-stove and chimney fires, and downtown heritage losses across Lanark County are part of our regular work. We coordinate with heritage preservation considerations where they apply.
Fire damage Gananoque, Prescott & Belleville: coverage extends across the entire St. Lawrence corridor and Bay of Quinte region — including shoreline and cottage property fires that often require boat or barge access to outbuildings.
Why the first 24–48 hours matter
Smoke residues are chemically acidic. On unfinished metals, etching can begin within hours. On finished wood and painted surfaces, discolouration is often permanent if cleaning is delayed past 48–72 hours. Plastics yellow, glass clouds, and fabrics absorb odour molecules deep into the fibres.
Rapid stabilization — boarding up openings, securing the structure, removing standing water, and beginning targeted cleaning — preserves the largest possible scope of salvageable materials. The longer the property is exposed to acidic residues and moisture, the more material is forced into the demolition column rather than the cleaning column.
Odour: neutralize, don't mask
The single most common complaint after an undertrained fire restoration is lingering odour. Fragrance sprays and surface deodorants only mask the problem. Smoke odour molecules are micron-scale particulates that embed in porous materials and HVAC systems.
We use hydroxyl generators (safe for occupied spaces), thermal fogging that replicates the heat and pressure of the original combustion, and — where unoccupied — ozone treatment. Combined with thorough source removal, this approach neutralizes odour at the molecular level so it does not return weeks later.
Call our 24/7 fire restoration dispatch
If you have a fire-damaged property anywhere in Kingston, Napanee, Brockville, Gananoque, Picton, Smiths Falls, Prescott, Perth, Carleton Place, Belleville, or the surrounding Eastern Ontario region, call dispatch immediately. The faster a stabilization crew arrives, the more of your property and contents can be saved.
Dispatch line: (855) 3247-FLOOD — that is (855) 324-7356. Staffed 24/7/365 including overnight and statutory holidays. No premium charge for after-hours response on emergency mitigation; the work is paid through your existing claim under IICRC S700-aligned scope.
Where we respond
Crews dispatched 24/7 across Eastern Ontario, including:
Frequently asked questions
What's the difference between fire remediation and fire restoration?
The terms are used interchangeably in Kingston and across Canada. 'Fire remediation' (and 'smoke remediation') usually refers to the mitigation phase: stabilization, board-up, soot and residue removal, HVAC cleaning, and odour neutralization. 'Fire damage restoration' adds the reconstruction phase that returns the property to pre-loss condition. We deliver both as a single IICRC S700-aligned process under one Xactimate scope for your insurer.
Who provides 24/7 fire and smoke remediation in Kingston, Ontario?
24/7 Remedial Services is Kingston's IICRC S700-certified fire and smoke remediation provider. We dispatch board-up crews within 60 minutes of a call, then move into full FSRT-grade soot cleaning, odour neutralization, and reconstruction. Call (855) 3247-FLOOD any time, day or night.
Who do I call after a house fire in Kingston or Eastern Ontario?
Call 24/7 Remedial Services at (855) 3247-FLOOD as soon as the fire department clears the scene. We provide 24/7 board-up, soot and smoke residue cleaning under IICRC S700, contents pack-out, odour neutralization, and full reconstruction across Kingston, Napanee, Brockville, Gananoque, Picton, Smiths Falls, Prescott, Perth, Carleton Place, and Belleville.
How much does fire damage restoration cost?
Costs vary widely with scope. A small contained kitchen fire with smoke spread typically runs $5,000–$25,000 for cleaning and deodorization. Significant structural fires can run $50,000–$300,000+ including reconstruction. We provide a free written Xactimate scope at the initial assessment so you and your insurer see the full cost up front.
What should I do immediately after a fire?
Do not re-enter the property until the fire department clears it. Once cleared, do not touch soot, do not turn on the HVAC system, do not attempt to clean surfaces yourself, and do not throw anything away — contents may be salvageable and need to be inventoried. Photograph the damage, contact your insurer, and call professional restoration immediately.
Is fire damage covered by home insurance?
Yes — fire damage is a standard covered peril on virtually every Canadian home and commercial insurance policy. Coverage typically includes structural restoration, contents cleaning or replacement, additional living expenses (ALE) if you need to relocate during repairs, and smoke damage to areas not directly burned. We document every scope in Xactimate so claims are processed without delay.
Can soot-damaged contents really be cleaned?
Often yes. Textiles, clothing, leather, documents, photographs, electronics, and most household contents can be cleaned in a controlled environment using ultrasonic, dry-ice, ozone, and specialized chemistry processes. Items we cannot save are inventoried and photographed for your claim.
What if the fire was small — do I still need professional restoration?
Yes. Even small fires (kitchen, candle, small electrical) release acidic smoke that spreads throughout the property and into the HVAC system. Without professional residue removal and deodorization, odour and corrosion can persist for months and reduce property value.
How do you remove the smoke smell permanently?
The smell is removed by (1) physically removing the source residues from every surface, (2) cleaning the HVAC system that distributed the smoke, and (3) treating the air and remaining materials with hydroxyl generation or thermal fogging. Masking sprays alone never produce a permanent result.
Will I need to move out during fire restoration?
It depends on scope. Small fires with limited smoke spread can often be restored while the property is occupied. Significant structural damage, ongoing demolition, or extensive odour treatment typically requires temporary relocation. Your insurance policy's Additional Living Expenses coverage usually pays for this.
How long does fire restoration take?
Mitigation (stabilization, water removal, soot cleaning) usually takes 1–3 weeks. Full reconstruction depends on scope and can range from a few weeks for a contained fire to several months for a major structural loss. We provide a realistic timeline at the initial assessment.