Fire remediation and smoke remediation in Kingston — also called fire and smoke damage restoration — is what we do. Once a fire is extinguished, a second wave of damage begins. Acidic smoke residues continue to etch metal, plastic, glass, and finished surfaces. Soot infiltrates HVAC systems and cross-contaminates rooms far from the source. Water and chemical residues from suppression efforts soak into affected wall materials, insulation, and sub-floors. Without immediate stabilization, the cost and complexity of mitigation multiply rapidly.
Our IICRC FSRT-certified fire and smoke remediation teams respond 24/7 across Kingston, Napanee, Brockville, Gananoque, Picton, Smiths Falls, Prescott, Perth, and Carleton Place. With over 20 years of field and construction experience, we secure the structure, isolate damaged zones, neutralize residues with chemistry matched to the residue type, and deliver insurance-ready documentation from the first hour to the final invoice.
From small kitchen flare-ups to full structure fires and commercial losses, we run every project using IICRC FSRT-aligned fire and smoke mitigation practices. Our scope stops at mitigation, extraction, structural drying, hazardous-material abatement, and sanitization. We do not rebuild.
Our industry-standard protocol
- 1
Site stabilization & board-up
Emergency board-up of windows and doors, roof tarping over fire-suppression openings, water removal, and electrical safety check before any cleaning begins.
- 2
Damage assessment & inventory
Room-by-room residue evaluation, salvageable contents inventory, written itemized insurance scope, and clear communication with you and your adjuster.
- 3
Soot & residue removal
Dry sponging, HEPA vacuuming, and chemistry-matched wet cleaning. Wet (protein) smoke, dry smoke, fuel oil soot, and synthetic residues each require different solvents and dwell times — we never use a single approach for every surface.
- 4
Odour neutralization
Hydroxyl generators, thermal fogging, and (where appropriate) ozone treatment to molecularly neutralize smoke odour at the source — not mask it.
- 5
HVAC & contents cleaning
Ductwork cleaning, filter replacement, and pack-out cleaning of textiles, electronics, documents, and personal contents in our controlled facility.
- 6
Post-mitigation verification & documentation
Final clearance testing, complete photo documentation, and an itemized professional report handed directly to you for submission to your insurance carrier. Our scope stops here — we do not rebuild.
What's included
- ✓ Structure fires & full property losses
- ✓ Kitchen & cooking fires
- ✓ Puffback (furnace soot) cleanups
- ✓ Electrical fires
- ✓ Wildfire & exterior smoke intrusion
- ✓ Salvageable contents pack-out & cleaning
- ✓ Document & photograph restoration
- ✓ Molecular odour removal & deodorization
- ✓ HVAC system cleaning
- ✓ Emergency board-up & tarping
- ✓ Structural drying & post-fire sanitization
- ✓ Itemized professional documentation for your insurance submission
What to do in the first 60 minutes after a fire
Once the fire department clears the scene, do not re-enter for cleaning, do not touch soot-covered surfaces with bare hands, and do not run the HVAC system — running the furnace or AC distributes acidic soot through every room in the property. Photograph the damage from a safe distance for your insurance claim, and call our 24/7 dispatch at (855) 3247-FLOOD.
We will mobilize a board-up and stabilization crew immediately, coordinate with your insurance carrier, and begin the soot and smoke residue cleaning under IICRC FSRT-aligned protocols. Acting in the first 24 hours often determines whether finishes, cabinetry, and contents can be saved or must be replaced.
Fire damage restoration city by city
Fire damage Kingston: our home market. From kitchen fires in University District student rentals to full structural losses in the suburbs, we dispatch inside 60 minutes for board-up and within hours for full certified soot cleaning. We work routinely with Kingston Fire & Rescue's incident reports as part of the insurance file.
Fire damage Brockville: heritage 19th-century brick and stone downtown buildings, restaurants along King Street, and surrounding Leeds & Grenville rural properties are all part of our regular work. Coverage extends to Lyn, Mallorytown, Athens, and Lansdowne.
Fire damage Napanee: rural wood-stove and chimney fires across Lennox & Addington, downtown apartment fires above storefronts, and farm outbuilding losses are routine restoration scenarios. On-site response from Kingston dispatch inside roughly 90 minutes.
Fire damage Picton & Prince Edward County: vineyard outbuildings, heritage commercial properties in downtown Picton, Wellington, and Bloomfield, and short-term rental fires across the County all fall inside our coverage.
Fire damage Perth, Smiths Falls & Carleton Place: rural farmhouse fires, wood-stove and chimney fires, and downtown heritage losses across Lanark County are part of our regular work. We coordinate with heritage preservation considerations where they apply.
Fire damage Gananoque, Prescott & Belleville: coverage extends across the entire St. Lawrence corridor and Bay of Quinte region — including shoreline and cottage property fires that often require boat or barge access to outbuildings.
Why the first 24–48 hours matter
Smoke residues are chemically acidic. On unfinished metals, etching can begin within hours. On finished wood and painted surfaces, discolouration is often permanent if cleaning is delayed past 48–72 hours. Plastics yellow, glass clouds, and fabrics absorb odour molecules deep into the fibres.
Rapid stabilization — boarding up openings, securing the structure, removing standing water, and beginning targeted cleaning — preserves the largest possible scope of salvageable materials. The longer the property is exposed to acidic residues and moisture, the more non-salvageable porous material must be removed rather than cleaned.
Odour: neutralize, don't mask
The single most common complaint after an undertrained fire restoration is lingering odour. Fragrance sprays and surface deodorants only mask the problem. Smoke odour molecules are micron-scale particulates that embed in porous materials and HVAC systems.
We use hydroxyl generators (safe for occupied spaces), thermal fogging that replicates the heat and pressure of the original combustion, and — where unoccupied — ozone treatment. Combined with thorough source removal, this approach neutralizes odour at the molecular level so it does not return weeks later.
Call our 24/7 fire restoration dispatch
If you have a fire-damaged property anywhere in Kingston, Napanee, Brockville, Gananoque, Picton, Smiths Falls, Prescott, Perth, Carleton Place, Belleville, or the surrounding Eastern Ontario region, call dispatch immediately. The faster a stabilization crew arrives, the more of your property and contents can be saved.
Dispatch line: (855) 3247-FLOOD — that is (855) 324-7356. Staffed 24/7/365 including overnight and statutory holidays. No premium charge for after-hours response on emergency mitigation. Clients pay us directly for mitigation services; we provide fully itemized documentation you submit to your insurer for your own independent reimbursement.
Related capability — asbestos abatement Type 1 & 2
Fire and smoke losses in older Eastern Ontario homes often expose asbestos-containing joint compound, resilient floor tile and mastic, or textured ceilings that must be abated before demolition can begin. We handle Ontario Regulation 278/05 Type 1 and Type 2 asbestos abatement in-house as part of the mitigation scope.
Where we respond
Crews dispatched 24/7 across Eastern Ontario, including:
Instant cost estimate
Preliminary CAD range in under a minute. A free on-site inspection confirms the scope, and financing is available while your claim is reviewed.
Estimated mitigation range
$2,848 – $4,188
Mitigation and remediation only — we do not quote or perform reconstruction.
Frequently asked questions
What's the difference between fire remediation and fire restoration?
The terms are often used interchangeably, but our scope covers the mitigation phase only: stabilization, board-up, soot and residue removal, HVAC cleaning, structural drying, hazardous-material abatement, and odour neutralization. We do not perform reconstruction. We deliver mitigation as a single IICRC FSRT-aligned process with one itemized scope, and you pay us directly for those services.
Who provides 24/7 fire and smoke remediation in Kingston, Ontario?
24/7 Remedial Services is Kingston's IICRC FSRT-certified fire and smoke remediation provider. We dispatch board-up crews within 60 minutes of a call, then move into full professional soot cleaning, structural drying, hazardous-material abatement, and odour neutralization. Call (855) 3247-FLOOD any time, day or night.
Who do I call after a house fire in Kingston or Eastern Ontario?
Call 24/7 Remedial Services at (855) 3247-FLOOD as soon as the fire department clears the scene. We provide 24/7 board-up, soot and smoke residue cleaning under IICRC FSRT-aligned practices, contents pack-out, structural drying, hazardous-material abatement, and odour neutralization across Kingston, Napanee, Brockville, Gananoque, Picton, Smiths Falls, Prescott, Perth, Carleton Place, and Belleville. Our scope stops at mitigation — we do not rebuild.
How much does fire damage mitigation cost?
Costs vary widely with scope. A small contained kitchen fire with smoke spread typically runs $5,000–$25,000 for cleaning, drying, and deodorization. Larger structural fires requiring extensive hazardous-material abatement and drying can run considerably higher. This covers mitigation only — we do not perform reconstruction. We provide a free written itemized scope at the initial assessment, and you pay us directly for mitigation services.
What should I do immediately after a fire?
Do not re-enter the property until the fire department clears it. Once cleared, do not touch soot, do not turn on the HVAC system, do not attempt to clean surfaces yourself, and do not throw anything away — contents may be salvageable and need to be inventoried. Photograph the damage, contact your insurer, and call professional restoration immediately.
Is fire damage covered by home insurance?
Yes — fire damage is a standard covered peril on virtually every Canadian home and commercial insurance policy. Coverage typically includes structural repair, contents cleaning or replacement, additional living expenses (ALE) if you need to relocate, and smoke damage to areas not directly burned. Clients pay us directly for our mitigation services; we document every scope with an itemized report (Xactimate-format breakdown on request) that you submit to your insurer for your own independent reimbursement.
Can soot-damaged contents really be cleaned?
Often yes. Textiles, clothing, leather, documents, photographs, electronics, and most household contents can be cleaned in a controlled environment using ultrasonic, dry-ice, ozone, and specialized chemistry processes. Items we cannot save are inventoried and photographed for your claim.
What if the fire was small — do I still need professional restoration?
Yes. Even small fires (kitchen, candle, small electrical) release acidic smoke that spreads throughout the property and into the HVAC system. Without professional residue removal and deodorization, odour and corrosion can persist for months and reduce property value.
How do you remove the smoke smell permanently?
The smell is removed by (1) physically removing the source residues from every surface, (2) cleaning the HVAC system that distributed the smoke, and (3) treating the air and remaining materials with hydroxyl generation or thermal fogging. Masking sprays alone never produce a permanent result.
Will I need to move out during fire restoration?
It depends on scope. Small fires with limited smoke spread can often be restored while the property is occupied. Significant structural damage, ongoing demolition, or extensive odour treatment typically requires temporary relocation. Your insurance policy's Additional Living Expenses coverage usually pays for this.
How long does fire mitigation take?
Mitigation — stabilization, water removal, soot cleaning, structural drying, and hazardous-material abatement — usually takes 1–3 weeks depending on scope. We provide a realistic timeline at the initial assessment. Reconstruction is outside our scope; we do not rebuild.