20+ years of remediation, construction and structural experience — with over CAD $5 billion in completed work
A locally-owned remediation team specialized in high-complexity projects, troubleshooting, and structural work — IICRC WRT/FSRT certified, subrogation certified, PMII Certified Mold Remediators, and NAMRI members serving Kingston and Eastern Ontario.
24/7 Remedial Services is a Kingston-based emergency remediation and restoration company serving residential, commercial, industrial, and multi-unit properties across Eastern Ontario. Our team brings more than 20 years of hands-on experience across remediation, construction, structural work, high-complexity projects, and troubleshooting — and has delivered over CAD $5 billion in completed project value over the course of our careers.
Our team is IICRC WRT certified for water damage restoration, IICRC FSRT certified for fire and smoke restoration, subrogation certified for insurance claim documentation and recovery support, PMII Certified Mold Remediators (CMR) through the Professional Mold Inspection Institute, and members of NAMRI — the National Association of Mold Remediators and Inspectors. Every project uses calibrated thermo-hygrometers, pinless and pin-style moisture meters, LGR dehumidifiers, HEPA negative-air machines, and commercial extraction equipment, following industry best practices for water damage, mould remediation, and fire and smoke restoration.
Where we truly stand apart is on the hard jobs — high-complexity projects, structural work, and troubleshooting the losses that other companies aren't equipped or willing to take on. We're small enough that the person you speak to on the phone is connected to the crew chief at your property. We're experienced enough to deploy multiple crews on a single loss when a multi-family building, restaurant, industrial facility, or commercial floor needs to be mitigated in parallel. And we're local enough that our equipment trucks are dispatched from Kingston — reaching most addresses in the city within the hour and serving Napanee, Brockville, Gananoque, Picton, Smiths Falls, Prescott, Perth, and Carleton Place day, night, weekends, and holidays.
Our work starts the moment we pick up the phone. Within minutes of dispatch, you'll have a coordinator confirming scope, an ETA you can plan around, and a clear explanation of what happens between mitigation and reconstruction. We do not subcontract the first 72 hours — the most critical window — to anyone outside our team.
We are fully operational and dispatching crews 24/7/365 across Kingston and Eastern Ontario. Call (855) 324-7356 or reach out via the form — a coordinator will respond promptly to confirm availability and ETA for your project.
Emergency dispatch, every day of the year
Remediation, construction, structural work & troubleshooting
Completed project value across our team's careers
WRT, FSRT, subrogation certified, PMII CMR, and NAMRI members
Communities served from Kingston to Carleton Place
Standards that protect your property — and your claim
IICRC, PMII & NAMRI credentials
IICRC WRT and FSRT certified, subrogation certified, PMII Certified Mold Remediators (CMR), and NAMRI members.
20+ years and CAD $5B+ completed
Decades of remediation, construction, structural work, high-complexity projects, and troubleshooting — with over CAD $5 billion in completed project value.
Insurance-ready documentation
Itemized scopes, daily psychrometric logs, and photographic inventories — adjusters receive what they need the first time.
Locally owned, locally answerable
Decisions are made in Kingston. You speak directly with the crew chief working your loss.
IICRC WRT/FSRT. Subrogation certified. PMII CMR. NAMRI members.
Our team holds IICRC Water Damage Restoration Technician (WRT) and Fire and Smoke Restoration Technician (FSRT) certifications, subrogation certification for insurance documentation and recovery support, the Professional Mold Inspection Institute's Certified Mold Remediator (CMR) credential, and NAMRI membership. Combined with 20+ years of remediation, construction, structural work, and high-complexity project experience — and detailed, itemized insurance documentation on every claim — property owners and carriers get a partner equipped for both routine losses and the toughest troubleshooting jobs.
- IICRC WRT Certified — Water Damage Restoration Technician
- IICRC FSRT Certified — Fire and Smoke Restoration Technician
- Subrogation certified for insurance claim documentation and recovery support
- PMII Certified Mold Remediator (CMR) — Professional Mold Inspection Institute
- NAMRI Member — National Association of Mold Remediators and Inspectors
- Asbestos Abatement — Type 1 & Type 2 (Ontario Regulation 278/05)
- 20+ years of remediation, construction, and structural work experience
- CAD $5B+ in completed remediation, construction, and structural projects
Serving Eastern Ontario
From the 401 corridor through to the St. Lawrence shoreline and the Rideau communities, our crews dispatch from Kingston and reach surrounding cities and towns at every hour. If you don't see your community below, contact us — we frequently respond to neighbouring areas on request.
Frequently asked questions
How long has 24/7 Remedial Services been operating?
Our team brings more than 20 years of hands-on experience in remediation, construction, structural work, high-complexity projects, and troubleshooting — with over CAD $5 billion in completed project value across residential, commercial, industrial, and complex-project portfolios.
What certifications does your team hold?
Our team is IICRC WRT certified for water damage restoration, IICRC FSRT certified for fire and smoke restoration, subrogation certified for insurance claim documentation and recovery support, PMII Certified Mold Remediators (CMR) through the Professional Mold Inspection Institute, and members of NAMRI — the National Association of Mold Remediators and Inspectors.
Do you work directly with insurance companies?
Yes. We produce detailed, itemized scopes, daily moisture logs, time-stamped photographs, and complete contents documentation formatted for Canadian insurance carriers so claims move quickly and pay fairly.
Which communities do you serve?
We dispatch from Kingston and respond throughout Eastern Ontario, including Ottawa, Kanata, Nepean, Barrhaven, Orleans, Gloucester, Stittsville, Manotick, Carleton Place, Smiths Falls, Perth, Prescott, Brockville, Kingston, Napanee, Greater Napanee, Gananoque, Odessa, Bath, Amherstview, Wolfe Island, Picton, Belleville, Trenton, Port Hope, Bowmanville, Oshawa, Toronto, Mississauga, Brampton, Vaughan, Markham, Oakville, Burlington, Richmond Hill, Pickering, Ajax, Whitby, Greater Toronto Area. If your community isn't listed, contact us — we frequently support neighbouring areas.
What's the typical response time?
Crews are dispatched 24/7/365. Response within Kingston is typically under one hour; rural areas across Eastern Ontario are reached as quickly as travel allows. Tarps, board-up materials, dehumidifiers, and extraction equipment are always loaded and ready.
Are you currently accepting new restoration projects?
Yes — we are fully operational and actively dispatching crews 24/7/365. Inquiries submitted through our contact form or phone line are received, triaged, and responded to immediately. A restoration coordinator will confirm availability and ETA within minutes.
Working with insurers, not against them
We document every drying log, every photograph, and every line item the way adjusters expect. That's why claims close cleanly and property owners get back to normal faster.