When disaster strikes, we're ready to respond.

Kingston's locally owned, IICRC-certified restoration team

24/7 Remedial Services is a Kingston, Ontario property-restoration company built by technicians who have spent more than 20 years working on water, fire, smoke, and mould losses across Eastern Ontario. We dispatch IICRC-certified crews 24 hours a day, 7 days a week, 365 days a year to homes, businesses, multi-unit residential buildings, and institutional properties from downtown Kingston out to Napanee, Brockville, Gananoque, Picton, Belleville, Smiths Falls, Perth, Prescott, and Carleton Place. Most addresses inside Kingston city limits see a uniformed restoration technician on-site within 60 minutes of dispatch — even overnight, on weekends, and during severe-weather events along the Lake Ontario and St. Lawrence shoreline.

The certifications behind our work are the same standards Canadian insurance carriers expect on a properly documented claim file: IICRC S500 for water damage restoration, IICRC S520 for professional mould remediation, IICRC S700 for fire and smoke restoration, and IICRC subrogation and insurance-claims training. Every project starts with a free written scope of work in Xactimate format, includes daily timestamped moisture and progress logs, and ends with a clean photo-supported documentation package handed off to your adjuster. The result is a faster, fairer claim outcome and far less back-and-forth between you and the insurer.

We handle the entire restoration arc under one accountable Kingston project lead — mitigation, structural drying, contents pack-out and ultrasonic cleaning, antimicrobial treatment, controlled demolition, framing, drywall, paint, trim, cabinetry, flooring, and final cleaning — so you never have to chase a sub-trade or repeat your story to a new contractor. That single point of accountability is the difference between a restoration project that finishes on time and one that drags on for months.

Our crews respond to the full range of property emergencies Eastern Ontario sees in every season: spring-melt basement floods in Westbrook, Bayridge, Reddendale, and Cataraqui Woods; sewer backups during severe summer rain events; whole-home pipe bursts during deep January cold snaps in heritage limestone properties downtown; chimney and kitchen fires; smoke and soot losses from electrical or appliance failures; mould amplification behind finished basement walls; storm-driven roof damage; vehicle impacts; sump-pump failures during power outages; and commercial losses across restaurants, retail, healthcare, hospitality, schools, and warehouses. If it involves water, fire, smoke, or mould in a building you own or manage, we have a documented IICRC protocol for it.

We bill the major Canadian insurance carriers directly so most homeowners and commercial clients never write a cheque beyond their deductible. We're a locally owned business — calls reach our own dispatch team, not a national call centre, and the technician who arrives at your door is the same one our office can put you in touch with throughout the project. That local accountability is what we believe restoration should look like in Kingston and Eastern Ontario.